Payment Policy

Supported Payment Methods

Our website supports the following secure and convenient payment methods:

  • Credit & Debit Cards – We accept Visa, MasterCard, American Express, and other major cards.

  • PayPal – Pay safely using your PayPal balance, linked bank account, or credit/debit card.

  • Digital Wallets – Depending on your region, we also support Apple Pay and Google Pay.

  • Shopify Payments – All transactions are securely processed through our Shopify-powered checkout system.

Payment Security

We value your trust and take multiple measures to protect your payment information.
All transactions are encrypted with Secure Socket Layer (SSL) technology to prevent unauthorized access.

We do not store your credit or debit card details.
All payments are processed securely through trusted third-party payment providers.

Currency

All payments on Sersenzy are processed in GBP (British Pound Sterling).
If your local currency differs, your bank or payment provider may apply conversion rates or additional fees.

Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email containing your purchase details.
Please retain this email as proof of purchase and for future reference.

Order Cancellation & Refunds

If you wish to cancel your order or request a refund, please refer to our [Return & Refund Policy] for detailed instructions.

Payment Issues & Support

If you encounter any issues during checkout or payment, please contact our support team for assistance:

Email: support@sersenzy.com

We’ll be happy to help resolve any payment-related concerns promptly.